A nightmare app. Just want to find transfer pick up time but nothing seems to get me to the right page. Installed and uninstalled several times but still get nowhere. I notice how many one star reviews you have, doesn't that tell you something?
I cannot download app even though it says I have it and cannot get jet 2 on Google one says access denied the other says no internet
Good
Actually works as it should! I was really hesitant given so many bad reviews but I didn't have a single issue 🤷🏻♀️ Logged in, went to boarding pass, downloaded, done - easy! For reference, I've got a Pixel 6 Pro. ( I normally don't write reviews but felt this app might be getting a bad rap for nothing)
Total rubbish cannot get it down load most frustrating 😑
Have been trying to get through on telephone was holding for over an hour and still nobody answered. Wanted to book my special assistance and also change name of a passenger. Could not get name changed nor book my disabled assistance. I have been a customer for many years but after this I will think again.
I cannot print my boarding passes - the site tells me there is a problem with the internal server. Neither can I get the passes sent to me on email. What is going on here?
Great airline but a dreadful app. So difficult to change passwords
Booked and paid for my holiday but I can't send my api to you it just goes back to the home page after pressing the passport details part and enter my ref number etc
Took a screenshot of my boarding pass in the end, it didn't/wouldn't download to my files. Otherwise OK